Cancelation & Refund Policies
We're looking forward to an incredible summer 2023 with you. Here's everything you need to know to feel confident about your summer camp purchase.
DISREGARD the Cancelation & Refund Policy when checking out on our registration system.
The correct policy is stated in our Terms of Service, Waiver & Acknowledgment form and here on this policy page.
Payment
We request payment to be made in full when utilizing a discount. If payment in full is not possible at the time of registration a payment plan can be requested by calling or emailing our studio.
Refund Policies
If you need to withdraw a registration, our refund policy is the following:
- Date of Purchase - June 1: All fees are still refundable, less $100 per program (i.e. if you registered for 2 programs you will receive a refund minus $200).
- After June 1: All fees are non-refundable. However, changes to your camper(s) program selection may be made at no charge if the total number of sessions remains the same.
- If changes cannot be accommodated due to programs being filled, a credit on file will be kept to be used in the future with no expiration.
- Withdrawal from a program can be forwarded to next year’s programs or to another participant's account.
- If there is financial hardship please contact our studio to discuss options.
Pro-Rating - The Handwork Studio does not pro-rate for partial attendance or absence from a program. The Handwork Studio does not accommodate make-ups for absences from a program.
Payment Plans
Payment Plans for pre season registration
When a payment plan is being utilized, a $100 deposit need to be made per program at the time of registration (i.e. when you register for 2 programs the deposit will be $200). The remaining balance will be broken out into two equal payments to be paid in full by May 1. After May 1 all programs must be paid in full.
Payment Plans for in season registration
If additional time is needed to pay your program fees, we can work with you to establish a payment plan. Please note, full payment is still due at least 1-week before the first day of your child(ren)'s registered program
If you have any specific questions about payment plans or refund policies, contact us here.